Highlights

• Mission - Songbird Therapy is a modern and technology-enabled provider of in-home therapy for children with autism.
  • The average family experiences an 18+ month wait for care. We deploy a managed marketplace model and build disruptive technology to cut this down to just a few weeks, enabling critical early intervention for children.
• Team - Founders & team come from leading consumer tech & marketplace companies: Facebook, Lyft, Cityblock, Instacart. Top clinical leaders on our care team.
• Funding - Series A led by Kleiner Perkins and >$10mm in funding, and also backed by founders/execs at leading marketplace and healthcare companies of the past decade: Instacart, Pinterest, Cityblock, Honor, Uber, Slack, Affirm, Pinterest.
• Growth - Scaled from Zero to Multi-million ARR in 3 months, and have 100+ payer contracts across 25+ states to facilitate national expansion. (Team is regularly doubling in headcount and topline revenue.)
• Strategy & Operations Lead, Providers - Looking an entrepreneurial ops-oriented leader to define, manage, and scale our Supply Growth and Experience teams—you have outsized ambition and an interest in solving deeply human problems. You'll join right before a period of rapid growth, and have the opportunity to define and scale our supply function.

<aside> 💡 Email directly at [email protected] - mention this doc or share what you're looking for in your next career move. Happy to chat about opportunities or share more about our work.

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Role

Strategy & Ops Lead, Supply

About Songbird Therapy

Songbird Therapy is a modern and technology-enabled provider of in-home therapy for the 1.5 million children with autism and their families. With modern technology, the best therapists, and a unique care model, we're building a world where every child with autism can access world-class care uniquely tailored to them.

What makes Songbird special:

• You'll join a mission-driven team working on solutions for millions of children and families at a unique point in time in US healthcare.
• You'll tackle one-of-a-kind problems at the intersection of healthcare and consumer marketplaces—since we are both a software company and healthcare provider.
• We have >$10mm in funding from leading Silicon Valley investors like Kleiner Perkins and founders of the most successful digital health companies of the last decade. Looking toward a period of sharp growth over the next 6+ months.

What you'll own

As Lead of our Strategy & Operations for our Providers team, you'll help define, build, and scale our Supply Growth and Experience teams. You'll partner closely with Songbird's founders and management team to grow a multi-geography clinical team, and deliver to them an exceptional provider experience as we expand nationally.

You will be responsible for owning topline KPIs, setting strategy & vision, building systems for, and scaling our providers-facing organization, including: market strategy, clinical recruiting, provider experience. You will also drive collaboration and projects that span other teams (Demand Operations, Care Operations, Clinical, Product & Engineering). This role reports directly to the Songbird Co-Founder and CEO.

You will:

• Set and own growth of topline KPIs related to Clinical Talent & Provider Experience, our supply-side teams that hire clinicians and ensure they have a quality experience on our platform.
• Manage, recruit, and inspire a fast-growing cross-functional team
• Own mission-critical initiatives spanning market strategy, clinical recruitment, provider experience, and training programs